I’m Service Desk Analyst
Rubens Cesar

Experienced Information Technology Technician with a demonstrated history of working in the information technology and services industry.
From Feb 2022 until now I´ve been working as a Service Desk Analyst in Portugal, specifically on the IT team of Netjets.
This path has allowed me to gain experience in developing the skills and competencies I have been developing over the years.

About Me

IT technician, WEB, Mobile, and Desktop Programmer

Skilled IT technician adept at resolving technical issues and enhancing system performance for seamless operations

My activity became more objective and began to focus on minimizing the damage from IT incidents to business operations and ensuring the best level
of service and availability through the process, which have undoubtedly been the most relevant work experience.

Personally, my main skills are a sense of responsibility, availability, punctuality, ability to work as a team as well as alone, but always in a structured and organized way promoting a good team spirit
and working environment.

I am always looking for new knowledge and challenges that value me professionally and personally.

What Services I’m Providing

As an IT technician, I deliver top-notch repair services directly to your doorstep or office, offering competitive rates and unparalleled convenience.

COMPUTER REPAIRS

Have a problem with your computer? We diagnose, advise, and repair when possible. Any Brand, Any Problem.

I provide servicing options, to keep you and your technology running.

I can guide how to prolong the life of your device and where necessary advise on upgrading when the device is at the end of its practical life. 

SOFTWARE INSTALLS AND BACKUP​

I can help find you a truly set-it-and-forget-it backup solution configured to your needs.


Whether it be archiving important data to the cloud to save space, or keeping safe your precious, priceless photos and videos in case your drive goes bang, I will find the right tool for you.

WEB DEVELOPMENT

I develop responsive, mobile-friendly websites and mobile applications that meet the needs of your business.




Development services are tailored to your specifications, ensuring your digital presence is aligned with your brand identity.

Working Process

In the realm of IT independence, success is sculpted through the fusion of disciplined workflow and the artisanal touch of individual expertise

Work Experience

Resourceful IT technician dedicated to optimizing systems and solving technical challenges

Service Desk Analyst

2022-2024

NetJets Europe
Nov 2022 – Present
Lisbon, Portugal

IT Consultant

2015-2018​

Claranet Portugal
Feb 2022 – Nov 2022 · 10 months
Lisbon, Portugal

Computer Repair Technician

2015-2022


Vidaltech – Consultoria em TI
Feb 2015 – Feb 2022 · 7 yrs 2 months
Belo Horizonte, Brasil

Desktop Support Technician

2012-2015​


Oceânica – Engenharia e Consultoria
Mar 2012 – Feb 2015 · 3 yrs
Rio das Ostras, Brasil

Computer Repair Technician

2000-2010​

Pampulha Iate Clube – PIC Pampulha l

Jan 2000 – Jan 2012 · 12 yrs
Belo Horizonte, Brasil

My Portfolio

Recently developed websites.

Stay In Touch

Send me a message.

Email
The form has been submitted successfully!
There has been some error while submitting the form. Please verify all form fields again.