About Me
Service Desk Analyst: Bridging Technology and Support with Excellence
As a Service Desk Analyst, I excel in providing top-tier technical support and troubleshooting solutions. With a keen eye for detail and a commitment to exceptional customer service, I leverage my expertise to resolve issues and ensure seamless operations for users swiftly. My dedication to efficiency and proficiency make me a valuable asset in any IT environment.
Let’s talk with me.
rubens@lisbonlink.com
Passion for Support: Embracing the Role of a Service Desk Analyst
As a Service Desk Analyst, I possess a comprehensive understanding of IT systems and software, coupled with proficiency in troubleshooting and problem-solving. My skill set includes expertise in user support, incident management, ticketing systems, and communication with stakeholders. With a strong focus on customer satisfaction and a proactive approach to resolving technical issues, I am equipped to deliver reliable support and maintain efficient IT operations.
Frontend and Backend Developer
As a Frontend and Backend Developer, I specialize in creating seamless digital experiences from both the user interface and the underlying infrastructure. With expertise in HTML, CSS, JavaScript, as well as backend languages like Python and Node.js, I blend creativity with technical proficiency to deliver impactful solutions. From crafting captivating designs to building robust systems, I am dedicated to driving innovation and excellence in every project I undertake.
Java Script
HTML
CSS
Photoshop